Shipping Information
- Shipping throughout Germany: 129 euros
- Shipping Austria: 149 euros
- Larger thermal covers, swim spa covers and roll covers: you can find the price for each product here
- Shipping throughout Germany: 6.90 euros
- Shipping Austria: 9.90 euros
We deliver covers that are available immediately within approx. 14 working days by courier.
The delivery of made-to-measure products takes approx. 30 working days and is delivered by courier.
No, we do not deliver to Switzerland.
However, we are happy to deliver to an address close to the border in Germany or Austria.
Of course, you can have the invoice/export documents stamped by customs upon export/import and we will then transfer the VAT back to you accordingly
Picking up yourself is not possible as we manufacture the thermal lids in a neighboring EU country and send them directly to you from there.
Yes, our deliveries are insured.
Return Information
Yes, you have 14 days right of withdrawal.
Individual made-to-measure products are explicitly excluded from revocation as they were manufactured specifically according to your needs.
The revocation must be sent to:
Sonic Sales GmbH
Managing Director: Jörg Sukowski
Lechwiesenstr. 70
86899 Landsberg am Lech
Tel.: 089 4423069
team@sonic-vertrieb.de
The buyer bears the return shipping costs.
Payment Information
You can pay with us using the following payment methods:
- PayPal
- Instant bank transfer
- Klarna
- Credit card (Vis, Master Card, Amex)
-Apple Pay
- Google Pay
-Amazon Pay
-Shop Pay
Yes, your payment is secure with us. We only work with well-known payment providers that have high security measures. Our shop also has SSL encryption.
The abbreviation "SSL" stands for "Secure Sockets Layer". This is a protocol that ensures that you can transfer data over the Internet using an encrypted connection.
Do you have any further questions?
Important ordering information:
In order to minimize errors in the ordering process, we would like to ask you to order online. We are happy to create your order manually, but unfortunately we have to charge a processing fee of 30 euros.
Sending an inquiry is of course free. We look forward to your message.