Refund policy

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day (1)

(a) on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

(b) on which you or a third party named by you, who is not the carrier, took possession of the last goods. (if the delivery of a single order is made in several instalments)

In order to exercise your right of cancellation, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample cancellation form, but this is not mandatory (download). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period expires.

The cancellation is to be sent to:

Sonic Vertriebs GmbH

Managing Director: Jörg Sukowski

Lechwiesenstr. 70

86899 Landsberg am Lech

Phone: 089 4423069

team@sonic-vertrieb.de

Consequences of cancellation

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment.

We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.

You must return or hand over the goods to us or, in the case of forwarding deliveries (whirlpools), to the respective forwarding agent, which we will inform you of, immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract.

The deadline is met if you dispatch the goods before the period of fourteen days has expired.

For goods that can normally be sent by post (DHL), you bear the cost of returning the goods.

For goods that cannot be sent by post (DHL) due to their nature, you bear the direct costs of returning the goods. These are estimated at a maximum of around EUR 850.

You only have to pay for any loss in value of the goods,

if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Yours, Sonic Vertriebs GmbH

Jörg Sukowski ( Managing Director)